Organizational culture refers to the shared values, beliefs, and behaviors that define how things are done within a company. It is critical to a company's success, affecting everything from employee engagement to customer satisfaction. If you are looking to change your organizational culture, here are some steps to get started:
Assess the Current Culture: Before changing your organizational culture, you must understand it. This understanding involves identifying the values, beliefs, and behaviors currently prevalent within your organization. Surveys, interviews, and other methods are effective in conducting this assessment.
Define the Desired Culture: Once you have assessed the current culture, you must define the desired culture. This activity involves identifying the values, beliefs, and behaviors that you want to see within your organization. Employee brainstorming sessions and leadership retreats are two options to achieve the desired definition outcomes.
Communicate the Change: Changing organizational culture requires buy-in from all employees. To achieve this buy-in, you must communicate the change clearly and frequently. This effort involves explaining the reasons for the change, the benefits of the change, and how the organization's leaders will implement the change.
Lead by Example: Changing organizational culture starts at the top. Leaders must lead by example and model the desired behaviors. This leadership involves living the values and behaviors you want to see within the organization, recognizing and rewarding employees who embody the desired culture, and holding yourself and others accountable for living up to the new standards.
Provide Training and Support: Changing organizational culture takes work. Employees may need training and support to help them adapt to the new culture. This effort may involve training on new behaviors, coaching to help employees transition, and supporting those struggling with cultural transformations.
Changing organizational culture is a challenging process, but it is also a critical one. By taking these steps, you can help your organization to create a culture that supports its goals and values and contributes to its long-term success.
About the Author
Dion Charles is an experienced Change Management consulting professional and the founder of Sterling Advisory Services. Dion works with Fortune 500 clients across a variety of industries, to help them achieve their desired return on investment through successful organizational change.
He is a Prosci Certified Advanced Instructor, Prosci Certified Advanced Practitioner, and Program Director of the Association of Change Management Professionals Ohio Chapter.
He is also the author of the book Learning to Manage Organizational Change: A Practical Guide for Project Leaders and Change Professionals, and the creator of the online course The Art of Successfully Managing Organizational Change.
Connect with Dion Charles on LinkedIn.
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